According to our Refund Policy, which you can review using the link below, we do not refund credits for unsuccessful or unsatisfactory generations.
AI is a tool that cannot guarantee a perfect result in 100% of cases. If a generation does not turn out as expected, you can always contact our Support Team. We’ll be happy to review your case, identify what may have affected the result, and provide recommendations on how to achieve a better outcome.
Unfortunately, credit refunds are only provided in cases involving technical issues. A completed generation that simply does not meet your expectations is not eligible for a refund under our policy.
Comments1
Arina
Aug 31
Dear Client,
According to our Refund Policy, which you can review using the link below, we do not refund credits for unsuccessful or unsatisfactory generations.
AI is a tool that cannot guarantee a perfect result in 100% of cases. If a generation does not turn out as expected, you can always contact our Support Team. We’ll be happy to review your case, identify what may have affected the result, and provide recommendations on how to achieve a better outcome.
Unfortunately, credit refunds are only provided in cases involving technical issues. A completed generation that simply does not meet your expectations is not eligible for a refund under our policy.
Thank you for your understanding!
https://zencreator.pro/refund-policy