Arina 

Fix common issues fast, manage your account, or reach our support team.

Troubleshooting & FAQ

How to delete my account

How to delete a generation

How to Download Generated Images

This guide explains how to reset your password and verify your account.

Account Access: Password Reset & Email Verification

The Feedback Portal is where you can suggest new features, report bugs, and see what's happening with ideas other users have shared — all in one place, separate from regular support chat.

How to Use the ZenCreator Feedback Portal

How to download images to your iPhone/iPad

Your first generation, step by step — everything you need to get going with ZenCreator.

Getting Started

A quick, practical walkthrough — from opening ZenCreator to your first finished generation.

Your First Generation in 5 Minutes

Leonid

Every generation tool in one place — create, edit, and animate images and video with AI.

Tools

A hub of ready-made LoRA styles for images and video, built on Wan 2.2, Wan 2.7, and Flux Klein.

LoRAs AI Effects

A chat that writes expert prompts for you and generates photos and videos right inside the conversation.

Companion

Turn the image into a social-ready video. Choose a model (WAN, Kling or Seedance Pro), write an optional prompt, and batch up to 100 clips.

Image to Video

Write a prompt, choose a model (Wan 2.2 Spicy, Wan 2.7 Spicy, Seedance 2.0 Uncensored, Seedance 2.0 Fast Spicy), choose resolution up to 1080p and download your clips.

Text to Video

Transform a static photo into motion — or replace a person in a video — with our AI Video to Video Generator.
Upload one photo and one video to create dynamic, cinematic results with high visual consistency.

Video to Video

Upgrade your videos to higher resolution with improved clarity, sharper details, and cleaner textures — without changing motion or content.

Video Upscaler

This guide explains how LipSync works, how to prepare input files, and how to achieve the best results.

LipSync

Video Merger lets you combine 2 to 5 video clips into a single, seamless video. It's commonly used to merge clips generated with Start/End Frame chaining (creating one continuous video longer than a single model's duration limit), but it works with any video clips you want to combine — including footage from outside ZenCreator.

Video Merger

Write a prompt, pick a provider, optionally add LoRAs, and generate a batch you can immediately upscale, face-swap, or publish.

Text to Image

The Image Editor allows you to edit and transform images using reference inputs, models, and optional prompts. It supports both combined editing and batch processing workflows.

Image Editor

Replace a single face across hundreds of photos in seconds. Upload one source portrait, drop in your target images, and deliver swaps.

Head & Face Swap

Choose between fast/basic, premium/realistic or clarity upscales with options that keep the face 100% unchanged. Supports SFW & NSFW.

Image Upscaler

Upload a reference, set a few options, and generate multiple alternatives you can immediately upscale, face-swap, or publish.

Reference-To-Image

Spin up a full lifestyle shoot—Upload a face, add a body reference, pick categories and sizes, and get a photo set ready to post.

Photoshoot

Generate photorealistic faces in seconds and send the best shots straight into other tools.

Face Generation

Turn any photo set into a carousel. Drop in one or many reference shots, choose how many variations you want, and deliver new photos.

Variations

This tool allows you to combine two characters into a single image and generate a realistic interaction or scene between them. Fully supports NSFW content.

Collabs

General FAQ (All Tools)

ZenCreator offers a Public API for developers and businesses who want to use our AI generation tools programmatically — without going through the regular web app.

Public API

ZenCreator MCP

Generate a full audio scene — voices, music, and sound effects — from a single prompt.

Zen Audio

How to write prompts that work, pick the right LoRA, and get consistent results across models.

Prompting & Core Concepts  

Alibaba's video model, live on ZenCreator as Wan 3.0 Spicy — up to 30 seconds in one pass, optional native audio, and multiple image/video/audio references depending on the tool.

Mastering Wan 3.0

Let the AI Prompt Assistant turn a rough idea into a ready-to-use video prompt — available in Text to Video, Image to Video, and Video to Video.

AI Prompt Assistant

Mastering Seedance 2.0

Learn about both types of LoRAs in ZenCreator — SDXL body-shape LoRAs and Flux Klein style-template LoRAs — and how to use each.

Image LoRA Guide (for Text to Image & Reference-To-Image & Image Editor)

Clear guidance for writing people-focused prompts and negatives. Includes LoRA notes, persona tips, and quick examples for photoreal results

Prompting People: How to Write Strong Prompts & Negative Prompts

Where AI image generation shines, where it struggles — particularly with people — and how to get consistent identities across many images.

What AI Does Well (and Poorly) for Photo Generation — Especially People & Consistency

Field-tested prompts and negatives to animate a single photo of a woman with minimal artifacts.

Prompting for AI Video Generation: Realistic Woman Animation & Multi-Shot Reels

Image to Video Models in ZenCreator.pro Prompt Guide

How to Use Seedance Pro & Seedance Pro Fast inside Zencreator.pro

This article explains how to write effective prompts for LipSync, based on the official OmniHuman-1.5 prompt guidelines.

LipSync — Prompting Guide (OmniHuman 1.5)

LoRA in Wan 2.2 and Wan 2.7 — What It Is and How to Use It

General FAQ (Prompts, LoRAs & Generation)

Arina

Plans, credits, payment methods, and fixing card or billing issues.

Billing & Account 

This guide explains how credits work in ZenCreator and the exact cost for every tool and flow.

Pricing & Credits: Plans, Payment Methods, and Tool Costs

How to Top Up Your ZenCreator Balance (Credits)

Trusted Status is a special account status that unlocks extended platform capabilities.

It is automatically assigned after your first successful payment.